We understand that choosing a logistics partner to oversee your supply chain can seem complicated. There are so many details to account for, from route planning to safety measures and paperwork. Not only do you need an experienced team, but one that takes pride in what they do and values the customer relationship.
At US1 Shorthaul, our customers come first, and we have long-lasting partner relationships to show for it. We believe that you should be able to depend on your transportation provider fully, so you can focus on your business.
We make this happen by utilizing state-of-the-art tracking and communication software to keep every party informed on deliveries every step of the way. For convenience, you can also find every resource you need related to short-haul or yard management, all in one place.
Finally, we are here to serve you with around-the-clock support. If you’re not satisfied with our service, get in touch and we’ll work with you to customize a logistics plan that meets your expectations.
Want to learn more? We are happy to answer your questions. Give us a call today!
We’ve answered the most common concerns about capacity, reliability, and how our model fits your operation.
Our 24/7 support means after-hours emergencies are handled with the same urgency as daytime issues.
Equipment breakdowns trigger our 24-hour replacement guarantee.
Driver issues are managed through our backup personnel pool.
Operational disruptions are escalated immediately to the appropriate regional operations team.
You never have to wait until morning for a resolution.
Yes.
Each client is assigned dedicated support personnel who understand your specific operation, routes, facilities, and service requirements.
You’re not calling a generic help desk — you’re reaching people who know your business and can resolve issues quickly.
You can reach our support team at 1-888-322-1090, ext. 102 at any time.
Beyond phone support, your account is also managed by an on-site team and regional operations leadership.
For non-urgent matters, quarterly business reviews provide a structured forum to discuss performance, improvements, and strategic planning.
It means exactly what it says — our support team is available 24 hours a day, 7 days a week, 365 days a year.
Whether it’s a holiday weekend, overnight shift, or early morning dock issue, you can reach a real person who knows your account and can take action.
Supply chains don’t stop at 5pm, and neither do we.